Under the general supervision of the Terminal Manager, assists in providing resolutions for internal and external customers, and follows up on pickups and deliveries. Handles inbound and outbound calls, answers questions and provides information. Serves as customer service representative for internal and external customers. Investigates issues found with a customer's freight, and makes updates in ... More Info Associated topics: agent, agente de servicio al cliente, customer care representative, intern, internship, platform support, representative, service agent, service representative, tsr
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