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What we do matters at Jos A. Bank, a division of Tailored Brands, and we help people love how they look and we are hiring a Retail Formalwear Manager to manage our tuxedo rental business. At Jos A. Bank we provide a personal, convenient, one of a kind shopping experience tailored personally to each customer's formal event and lifestyle. We are looking for an outgoing, detail focused, service oriented candidate who has a passion for providing world class service to our customers and our teammates. Are you looking to grow your experience and career? This role is perfect for developing you to reach your full potential. Reaching your full potential really matters to us! As a Formalwear Manager you will be responsible for driving sales and overseeing the tuxedo rental business while assisting store management in day-to-day store operations. You will serve as a coach and role model to the store teams by providing constructive feedback.
It is our vision to provide an engaging workplace focused on teamwork, growth, and respect. Come experience our extraordinary culture built upon these guiding principles: live the Golden Rule, practice teamwork, have respect for each other, be trustworthy, and keep an open mind and heart. What a great place to work! We are always looking for talented and unique individuals to join our team. Take the first step towards your new career opportunity today!Responsibilities
Responsible for driving sales and overseeing the tuxedo rental business while assisting store management in day-to-day store operations
Retain, implement, and ultimately train the business practices related to driving tuxedo rental volume
Market the store tuxedo rental business by attending all area bridal shows and marketing to prom customers as directed by management
Provide world class customer service by building quality relationships with customers and following up on all customer requests and concerns in a timely manner
Serve as a coach and role model to the store team by providing constructive feedback and demonstrating servant leadershipRequirements
Prior customer service experience
Demonstrate effective interpersonal, organizational, and leadership skills along with strong verbal and written communication skills
Highly organized and able to adapt quickly to changing priorities
Ability to work a flexible schedule including nights, weekends, and holidaysPrimary Location Work Locations Job Organization Shift Zone Job Posting