DXL Group, the largest specialty retailer of men's XL apparel, is looking for a Key Holder (Retail Sales Associate) who is excited to advance their career in retail and will serve as a customer service and product knowledge expert in a dynamic customer-focused retail store.
What makes us different from other retailers?
We are located in free-standing stores, not in malls
ENTIRE team is eligible for quarterly bonuses
We are committed to developing our people in order to promote from within
Merchandise discounts and referral bonus
Our full-time associates enjoy a comprehensive benefits program including:
Medical, dental, and vision insurance
401(k) retirement plan
Life insurance and disability plans
Paid holidays, sick/personal days, and vacation time
JOB DESCRIPTION As a Key Holder (Retail Sales Associate), you will be responsible for building and sustaining long term relationships with customers as you work to create a sales environment that enhances the buying experience.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Achieve individual goals and assist Store Manager in ensuring the store meets its sales plan
Assist Store Manager with the daily operation of the store
Create and implement merchandise presentations and displays that are customer focused and maximize sales according to operational direction
Ensure that standards are being followed: floor sets, cleanliness, marketing, signage and promotions
Ensure each customer is welcomed in a warm and genuinely sincere manner and go above and beyond the customer's initial requests by fulfilling his/her wardrobe needs and recommend complete outfits
Spend quality time with the customer, asking questions in order to learn about his/her needs, preferences and lifestyle
Ensure each customer is connected to the brand by engaging him/her in our loyalty program and turning them into DXL Group \"fans\" by encouraging return visits